Servico means service, so rest assured we will look after your valued customers to the highest possible standard. Through years of experience we know what customers expect and value as excellent service.
Your customers can expect quality service from their first contact with Servico, right through to the final resolve. Here are some of the main ways you’ll benefit by working with Servico…
- Our technicians and assembly teams have a vast wealth of experience in their field with top class customer service and communication skills to make the customer feel at ease in their home.
- We contact all customers within 24 hours of receiving a new job instruction. We can also offer e-booking directly.
- We only use industry leading communication software, from our phone system through to emails, texts and direct interface.
- We always strive to be flexible and fit around your customer’s busy lifestyle wherever possible.
- We aim to make an initial appointment within 5 days.
- A fully detailed report including images and customer signature will be with you within 24 hours of a technicians visit. This enables you to service your customer as quickly as possible.
- True, honest and fully independent reporting.
- We fully guarantee all work carried out by our technicians for 12 months.